This time, we’re sharing a candid reflection from a professional in the financial sector who is fully aware, in his own words, that: «The similar outlook that we share (he himself and CFO) is a source of unease for much of the sector». A true lesson in clarity in a corporatist world of professionals, who nevertheless have no qualms about stabbing each other in the back in exchange for money and/or another step up the career ladder.
Ever since I came across your website and blog, I’ve felt a certain urge to keep reading your work and an interest in getting to know you. I think what has struck me most, compared to other websites – not just those dealing with private banking but also “family offices” – is reading some perspectives that are perhaps closer to sociology than the usual, familiar rhetoric. After all, we mustn’t forget that we’re talking about human beings who, moreover, have assets and require professional assistance because they believe that the person or organisation they’re turning to knows more than they do in this area, or because they need to delegate as time is not unlimited and priorities must be set.
Building on the previous article about bank codes, I’d like to offer a few comments and reflections. I broadly agree with your view, but it was interesting to see DJ’s reasonable criticism and the subsequent reply.
It’s not easy to go against the system; I firmly believe in “you win, I win, we all win”, but it’s also all too common to hear ‘I win, I win…’ Years ago, even before I’d finished my degree, I already regarded the financial sector as a ‘marvellous’ destroyer of wealth; but by process of elimination—ruling out what I didn’t want to do—and also out of personal inclination, I ended up in it and, somehow, I haven’t managed to leave it. My view of life and of people – somewhat naïve, idealistic and a little altruistic – as well as my constant restlessness, has prevented me from moving into the financial sector and others without offering (constructive) criticism.We operate within society, business and politics, navigating the line between what is legal and what is not. If we stick to the former, everything appears to be in order; and if you also make a fortune, you’re considered particularly clever. It is legal to sell a highly illiquid product such as a pension plan without proper planning or analysis – provided, of course, that you offer a brilliant set of frying pans as an incentive. It is legal to subscribe to international funds with an entry fee of 5%, provided the prospectus allows for it. (Here we’re already talking about high-end private banking.) In this case, it would be illegal to steal directly from the client, but I think that would actually be the more honest course of action on the part of the “adviser”.
Being an idealist, a purist in the financial sector and strict when it comes to certain principles – believe me when I say it’s no easy feat. For me, it came at a significant personal and professional cost, but as we know, it’s through the tough times that we learn and grow the most.I don’t think that’s the key factor or the difference either – whether you work for a bank or as an independent adviser. I’ve met some very good professionals working for banks, and I’ve also worked closely with independent private bankers who had a great deal of freedom in their work; whilst I have no doubt about their dedication and ability to work hard on a day-to-day basis, I wouldn’t have dared to entrust even a tiny fraction of my assets to any of them. Mind you, thanks to these unsuspecting clients, the sums earned by some of these advisers were substantial. Well, successful professionals, aren’t they? They don’t strike me as such, and the fact is that the difference – now more than ever – is made by the people involved. We are facing a critical and complex global economic situation, but part of it – at least as far as the financial and property sectors are concerned – is a crisis rooted in a lack of responsibility and integrity, in greed, and in access to quick and easy money…
I believe that private banking has a unique opportunity to reform itself; the usual empty promises must stop, and a change in the way we work is also necessary. People are even starting to talk about clients at private banking conferences. It sounds good, but I also know that traditional sales practices – the pursuit of high margins and short-term profits – are still very much in place. As a concept, it’s interesting, and I certainly think it would go hand in hand with words such as judgement, common sense, integrity, commitment and responsibility. It really is something worthwhile to apply to the profession – useful for devising the investment strategies we’re told about, and also for our day-to-day personal lives. To this, I’d add – to really add value, or at least try to – the ability to manage the psychology of the client, our own, and that of the market itself. After all, holding the CFA, CAIA and EFA qualifications, along with seven master’s degrees in finance and financial markets, is all very well, but once you get to know the market players, the way to deliver value to the client is, I believe, closer to psychology than to technical expertise.
I truly hope that the blow dealt by the “financial tsunami” will bring about certain changes – for a start, a lesson in humility and prudence. Let’s not kid ourselves: there are many victims of the private banking sector. I’m sure there’s more than one businessman who’s done nothing but work all his life, and who has seen his 12% income from his “vegetables” was drastically reduced by a bunch of blokes in suits with matching cufflinks, who spoke in Anglicisms and with a certain air of arrogance because they were far more important than this honest gentleman; after all, they worked in “private banking”. That said, these men might well have grey hairs, because there is also the younger version who, with an air of smugness and without the slightest blush, mismanage their clients’ assets, relying on the confidence derived from a degree, a master’s, high self-esteem and a certain arrogance, as well as having superiors who encourage such behaviour.And this is private banking – which, in terms of account balances and assets, is what its clients have experienced most – but we must never forget those others who deal with personal or commercial banking… because for each individual, their balance is important; €50,000 or less for one person may represent 100% of their assets and demands the same respect, rigour and seriousness as €5,000,000, which may represent 10% for another person or their 100%. But I don’t want my view to come across as negative; I simply wanted to join you in your reflection and perhaps, at the same time, feel supported myself. I value life and people very highly, and that is why I want, above all, to be optimistic, but I believe that responsibility, solidarity, integrity, respect, common sense and good manners are neglected more than is desirable in many sections of society, and that dull and destructive people all too often play an excessively prominent role, both in terms of their influence and the time they remain in the spotlight.
Warm regards, and congratulations on your blog.RM
We are immensely proud that our humble blog is able to inspire this sort of reflection from professionals such as RM, who once chose to leave the easy path behind in order to follow the right one. Their success, and theirs alone, is the true measure of success.
P.S. There are loads of videos on YouTube about bankers, and we’ve only included a small selection. Don’t miss the first Monty Python sketch.



























